Palo Alto · Licensed center

Parents Nursery School

What the state has found

The state cited rules at 2 of its 4 licensing inspections since August 2022.

Of the 91 Bay Area centers with 4 licensing inspections, 12% had rules cited at 2 of them, as this center did. 1% had rules cited at all 4, 36% at none.

Licensing inspections

Jun 4, 20261 citation
  • “(6) Menus shall be in writing and shall be posted at least one week in advance in an area accessible for review by the child's authorized representative. Copies of the menus as served shall be dated and kept on file for at least 30 days. Menus shall be made available for review by the child's authorized representative and the Department upon request. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above as snack menus have not been shared with parents since 10/2025 after changing communication software. A written menu for the following week is usually kept in the facility's kitchen on a dry-erase whiteboard, but it was not filled in during today's inspection, which poses/posed a potential health, safety or personal rights risk to persons in care.”

    CCR 101227(a)(6)

Jan 24, 2025No rules cited
Dec 7, 20231 citation
  • “(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following: This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above in which poses a potential health, safety or personal rights risk to persons in care. LPA observed two staff member did not have LIC 503 (health screening). Director Stated that it was completed but does not know what happen to it.”

    CCR 101216(g)(2)

Aug 16, 2022No rules cited
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
June 4, 2026
On file
4 visits since August 2022 — 2 cited nothing · 2 complaint investigations
Most serious
Type B — (6) Menus shall be in writing and shall be posted at least one week in advance in an area accessible for review by the child's authorized representative. Copies of the menus as served shall be dated and kept on file for at least 30 days. Menus shall be made available for review by the child's authorized representative and the Department upon request. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above as snack menus have not been shared with parents since 10/2025 after changing communication software. A written menu for the following week is usually kept in the facility's kitchen on a dry-erase whiteboard, but it was not filled in during today's inspection, which poses/posed a potential health, safety or personal rights risk to persons in care. · June 4, 2026

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Jun 2026 Licensing visit 1 finding

Licensing visit · June 4, 2026

CCR 101227(a)(6) · Type B

(6) Menus shall be in writing and shall be posted at least one week in advance in an area accessible for review by the child's authorized representative. Copies of the menus as served shall be dated and kept on file for at least 30 days. Menus shall be made available for review by the child's authorized representative and the Department upon request. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above as snack menus have not been shared with parents since 10/2025 after changing communication software. A written menu for the following week is usually kept in the facility's kitchen on a dry-erase whiteboard, but it was not filled in during today's inspection, which poses/posed a potential health, safety or personal rights risk to persons in care.

State report

Jan 2025 Licensing visit nothing cited
Dec 2023 Licensing visit 1 finding

Licensing visit · December 7, 2023

CCR 101216(g)(2) · Type B

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following: This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above in which poses a potential health, safety or personal rights risk to persons in care. LPA observed two staff member did not have LIC 503 (health screening). Director Stated that it was completed but does not know what happen to it.

State report

Nov 2023 Complaint 1 of 3 allegations substantiated

Complaint · November 14, 2023

California decided each allegation separately.

Substantiated

  • Facility doesn’t perform any disaster drills

Unsubstantiated

  • Facility is in disrepair
  • Staff did not provide a safe and comfortable environment for daycare children

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

CCR 101174(d) · Type B

101174(d) Disaster drills shall be conducted at least every six months. This requirement is not met as evidenced by: Based on interviews with staff, the facility did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed the fire drill was conducted once a year .

State report, February 5, 2024

Aug 2022 Licensing visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(650) 856-1440

Website
parentsnurseryschool.com
Address
2328 Louis Road
License
434412182, active

Run Parents Nursery School? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

The state’s licensing transparency data reports 4 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked October 11, 2026.

Details

Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.