Redwood City · Licensed center

Kids Konnect Infant Care & Preschool

What the state has found

The state cited rules at 1 of its 3 licensing inspections under this license since July 2023.

Of the 92 Bay Area centers with 3 licensing inspections, 35% had rules cited at 1 of them, as this center did. 2% had rules cited at all 3, 54% at none.

Licensing inspections

Jan 29, 2026No rules cited
Oct 25, 20241 citation
  • “101200 Inspection Authority of the Department (b) The Department has the authority to interview children or staff without prior consent. (1) The licensee shall ensure that provisions are made for private interviews with any children or staff members. This requirement is not met as evidenced by: Based on LPAs observations and interviews, LPAs observed Director kept walking by window gesturing staff to wrap up and questioning staff after meeting with LPAs, which poses a potential health, safety or personal rights risk to persons in care.”

    CCR 101200(b)(1)

Jul 20, 2023No rules cited
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
January 29, 2026
On file
3 visits since July 2023 — 2 cited nothing · 4 complaint investigations
Most serious
Type B — 101200 Inspection Authority of the Department (b) The Department has the authority to interview children or staff without prior consent. (1) The licensee shall ensure that provisions are made for private interviews with any children or staff members. This requirement is not met as evidenced by: Based on LPAs observations and interviews, LPAs observed Director kept walking by window gesturing staff to wrap up and questioning staff after meeting with LPAs, which poses a potential health, safety or personal rights risk to persons in care. · October 25, 2024

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Jan 2026 Licensing visit nothing cited
Nov 2025 Complaint Unsubstantiated

Complaint · November 14, 2025

Unsubstantiated

ALLEGATION(S): Day care did not follow admission agreement INVESTIGATION FINDINGS: On November 18, 2025, at approximately 11:25am, Licensing Program Analyst (LPA) M.O. conducted an unannounced visit to deliver complaint findings for the above allegations. Original complaint was filed under the wrong facility #414004662. LPA met with the Director M.W. and explained the purpose of the visit. Present during today’s visit were Director, 2 staff caring for 11 preschool children. Facility is operating within capacity. During the course of the investigation, interviews were conducted, observations were made, and pertinent documentation were reviewed. Based on evidence obtained, it was determined that the allegation, Day care did not follow admission agreement, to be UNSUBSTANTIATED. Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the above allegation is UNSUBSTANTIATED. Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain postings as required will result in an immediate $100 civil penalty. Exit interview was conducted, report was reviewed with Director M.W. Copy of report and appeal rights were provided Unsubstantiated Estimated Days of Completion:

State report

Oct 2024 Licensing visit 1 finding

Licensing visit · October 25, 2024

CCR 101200(b)(1) · Type B

101200 Inspection Authority of the Department (b) The Department has the authority to interview children or staff without prior consent. (1) The licensee shall ensure that provisions are made for private interviews with any children or staff members. This requirement is not met as evidenced by: Based on LPAs observations and interviews, LPAs observed Director kept walking by window gesturing staff to wrap up and questioning staff after meeting with LPAs, which poses a potential health, safety or personal rights risk to persons in care.

Deficiency Dismissed

State report

Oct 2024 Complaint Unsubstantiated

Complaint · October 18, 2024

Unsubstantiated

ALLEGATION(S): Teacher shoved a child and child fell to ground. INVESTIGATION FINDINGS: On January 8, 2025, at approximately 9:40 am, Licensing Program Analyst (LPA) M.O. and Licensing Program Manager (LPM) D.O. conducted an unannounced inspection and met with Director, Y.N. Purpose of the inspection was explained and was to deliver complaint findings for the above allegation. Present in the facility were Director, 3 staff caring for a total of 15 preschool children. Facility is operating within capacity. During today's inspection, LPA, LPM and Director inspected the facility for health and safety hazards. During the course of the investigation, LPA inspected facility, conducted interviews, conducted observations, and reviewed pertinent documentation provided. Based on evidence obtained, it was determined that the allegation, Teacher shoved a child and child fell to ground, is determined to be UNSUBSTANTIATED. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Upon receipt of this report, Facility shall post the Notice of Site Visit for 30 consecutive days. Failure to maintain posting as required will result in an immediate $100 civil penalty. This report is public and can be reviewed. Exit interview was conducted and report was reviewed with Director, Y.N. and Appeal rights were provided. Unsubstantiated Estimated Days of Completion:

State report

Jul 2023 Licensing visit nothing cited
Oct 2022 Complaint Substantiated

Complaint · October 17, 2022

Substantiated · CCR 101223(a)(1) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal right (1) To be accorded dignity in his/her personal relationships with staff and other persons.This requirement was not met as evidenced by: Based on interviews, a child has been left in soiled cloth for a period of time as it was known to staff. Staff did with hold food from child until child ate their vegetables. Staff member did raise their voice at a child. Lastly, staff told child that they will have to go to the infant classroom since child was misbehaving. This is a potential risk to children in care.

State report

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(650) 306-1780

Address
1968 Old County Road
License
414004661, active

The state licenses this address more than once, to the same licensee.

The infant-center license is published separately, with its own license and its own inspection record:

Kids Konnect Infant Care & Preschool

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 3 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=4, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked October 11, 2026.

Details

Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.