San Mateo · Licensed family home
Jialin Chen Family Child Care
- Full-size family home, licensed for up to 14 children.
- Shortlist has found no website for it yet.
What the state has found
The state cited no rules at any of its 5 licensing inspections since February 2024.
Of the 72 Bay Area family homes with 5 licensing inspections, 26% had no rules cited at any of them, as this home did.
Licensing inspections
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- March 25, 2026
- On file
- 5 visits since February 2024 — all of them cited nothing · 3 complaint investigations
- Most serious
- No finding carrying a severity level in the last 24 months.
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Jan 2026 Complaint Unsubstantiated
Complaint · January 29, 2026
Unsubstantiated
ALLEGATION(S): -Licensee did not report injury to child's authorized representative INVESTIGATION FINDINGS: On 3/25/2026, at approximately 11:15AM, Licensing Program Analyst (LPA) J.T. conducted an unannounced complaint investigation visit to deliver findings for the above allegation. LPA met with Licensee, Jialin Chen, and explained the purpose of the visit. During the course of the investigation, LPA conducted site observations, record review, and interviews with relevant parties. Licensee denied the allegation. Based on review of available evidence, there is no direct evidence to support or deny the allegation. The preponderance of evidence standard has not been met, therefore the above allegation is determined to be UNSUBSTANTIATED at this time. No deficiencies were cited during today's visit on 3/25/2026. A notice of site visit was provided and must remain posted for 30 days. Appeal rights were provided and explained. Exit interview conducted and report was reviewed with Licensee, Jialin Chen. Unsubstantiated Estimated Days of Completion:
Jan 2026 Complaint Unsubstantiated
Complaint · January 29, 2026
Unsubstantiated
ALLEGATION(S): -Child sustained unexplained injury INVESTIGATION FINDINGS: On 3/25/2026, at approximately 11:15AM, Licensing Program Analyst (LPA) J.T. conducted an unannounced complaint investigation visit to deliver findings for the above allegation. LPA met with Licensee, Jialin Chen, and explained the purpose of the visit. During the course of the investigation, LPA conducted site observations, record review, and interviews with relevant parties. Licensee denied the allegation. Based on review of available evidence, there is no direct evidence to support or deny the allegation. The preponderance of evidence standard has not been met, therefore the above allegation is determined to be UNSUBSTANTIATED at this time. No deficiencies were cited during today's visit on 3/25/2026. A notice of site visit was provided and must remain posted for 30 days. Appeal rights were provided and explained. Exit interview conducted and report was reviewed with Licensee, Jialin Chen. Unsubstantiated Estimated Days of Completion:
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Area
- San Mateo, 94403
- License
- 414005060, active
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Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked October 10, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.