Palo Alto · Licensed center

Ellen Thacher Children's Center

What the state has found

The state cited no rules at any of its 5 licensing inspections since April 2022.

Of the 98 Bay Area centers with 5 licensing inspections, 20% had no rules cited at any of them, as this center did.

Licensing inspections

Mar 5, 2026No rules cited
Nov 14, 2024No rules cited
Aug 24, 2023No rules cited
Sep 1, 2022No rules cited
Apr 29, 2022No rules cited
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
March 5, 2026
On file
5 visits since April 2022 — all of them cited nothing · 3 complaint investigations
Most serious
Type B — 101212 Reporting Requirements (f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative. This requirement was not met as evidenced by: Based on admission, interviews conducted and review or records/incident reports, staff did not provide a incident report to the child's parent/representative, which poses an potential health and safety risk to children in care. · January 7, 2026

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Mar 2026 Licensing visit nothing cited
Nov 2025 Complaint 1 of 2 allegations substantiated

Complaint · November 10, 2025

California decided each allegation separately.

Substantiated

  • Reporting Requirements - Staff did not report child's incident to child's authorized representative

Unsubstantiated

  • Lack Of Supervision - Staff did not provide adequate supervision to child in care

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

CCR 101212(f) · Type B

101212 Reporting Requirements (f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative. This requirement was not met as evidenced by: Based on admission, interviews conducted and review or records/incident reports, staff did not provide a incident report to the child's parent/representative, which poses an potential health and safety risk to children in care.

State report, January 7, 2026

Nov 2024 Licensing visit nothing cited
Aug 2023 Licensing visit nothing cited
Sep 2022 Licensing visit nothing cited
Apr 2022 Licensing visit nothing cited
Mar 2022 Complaint Unsubstantiated

Complaint · March 15, 2022

Unsubstantiated

ALLEGATION(S): Staff hit daycare children. INVESTIGATION FINDINGS: On 4/22/2022, Licensing Program Analyst (LPA) J.W. arrived to the facility unannounced to conclude investigation into the above allegation. LPA was met by Director, K.N., and six other fingerprint cleared and associated staff members. Present during today's visit were 24 preschool aged children in care. During the course of the investigation, LPA interviewed staff members, interviewed parents of children in care, interviewed daycare children, and reviewed facility records. LPA recieved conflicting information. While the allegation may have happened is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed UNSUBSTANTIATED. Exit interview conducted. Appeal Rights provided. Notice of Site Visit was given. Unsubstantiated Estimated Days of Completion:

State report

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, ratios and staff, and sick and biting policies aren’t on this page.

How they teach

Developmental and play-based

“we are "committed to providing comprehensive, enriching, play-based programming that stimulates curiosity, creativity, and exploration."”

What it costs

$2,920 a month for a preschooler

Preschool$2,920

Higher than 61% of the 36 that publish a price.

Ellen Thacher Children's CenterMost Bay Area prices (middle 80%)

Half day
$1,240 to $2,480 a month
Application fee
$25

A day here

Hours
7:30 AM to 6:00 PM, 5 days a week, year round
Meals
Healthy, organic snacks and lunch included in tuition
Schedule
Full Day, Part Day Long

Details

(650) 494-1467

Website
paccc.org
Address
505 East Charleston Road
License
434400381, active

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

How they teach

What it costs

State record

The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked October 10, 2026.

A day here

Details

Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.