Cupertino · Licensed center

Bright Horizons Children's Center

What the state has found

The state lists 5 visits below. Shortlist has not read the reports behind them, so there is no share of visits that cited something to set beside other providers yet.

State record — California CDSS Community Care Licensing

California CDSS Community Care Licensing does not currently list this provider in its licensing database as of October 2026, though the record below is one it published. That may mean the license moved, was reissued under a new number, or the program closed — it is not a statement about the record. Check with the provider or the state directly.

Last visit
June 5, 2025
On file
5 visits since April 2022 · 1 complaint investigation
Most serious
Type A — Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: On 11/04/24, a child (C1) was left unattended in the playground. This posed an immediate risk to the health, safety, and personal rights to persons in care. · November 6, 2024

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Jun 2025 Licensing visit report not read
Nov 2024 Licensing visit 1 finding

Licensing visit · November 6, 2024

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: On 11/04/24, a child (C1) was left unattended in the playground. This posed an immediate risk to the health, safety, and personal rights to persons in care.

State report

Jun 2024 Licensing visit report not read
Dec 2022 Licensing visit report not read
Apr 2022 Licensing visit report not read
Mar 2022 Complaint Unsubstantiated

Complaint · March 2, 2022

Unsubstantiated

ALLEGATION(S): Due to neglect daycare child sustained a UTI twice while in care Staff failed to meet child's hygiene needs INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) M.M. met with Site Director, L.Y., for an unannounced complaint inspection to deliver investigation findings. During the investigation process, LPA interviewed staff and parents, obtained medical reports and other documents. Based on the available evidence, it is concluded that although the allegations noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED. There were no deficiencies cited. A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS. Unsubstantiated Estimated Days of Completion:

State report

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(408) 366-1963

Address
10253 North Portal Avenue
License
434400084, active
Chain
Bright Horizons
Owner
Public shareholders (NYSE: BFAM)

The state licenses this address more than once, to the same licensee.

The infant-center license is published separately, with its own license and its own inspection record:

Bright Horizons Children's Center

Run Bright Horizons Children's Center? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

Details

Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov

Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.