East Palo Alto · Licensed family home

Angelica Sorto Family Child Care

What the state has found

The state cited no rules at any of its 2 licensing inspections since November 2023.

Of the 68 Bay Area family homes with 2 licensing inspections, 78% had no rules cited at any of them, as this home did. 3% had rules cited at both.

Licensing inspections

Dec 16, 2025No rules cited
Nov 8, 2023No rules cited
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
December 16, 2025
On file
2 visits since November 2023 — both cited nothing · 4 complaint investigations
Most serious
No finding carrying a severity level in the last 24 months.

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Dec 2025 Licensing visit nothing cited
Nov 2023 Licensing visit nothing cited
Jan 2023 Complaint Unsubstantiated

Complaint · January 5, 2023

Unsubstantiated

ALLEGATION(S): Licensee is operating beyond the scope of the license. Licensee is operating over capacity. INVESTIGATION FINDINGS: On March 14th, 2023 at approximately 1:25pm, Licensing Program Analyst (LPA) Tapia-Mandujano conducted an unannounced, complaint investigation and met with licensee, Angelica Sorto regarding above allegations and explained the purpose of the visit. LPA and licensee toured the home for health and safety hazards. Complaint was received by the Department on 01/05/23. Present in the facility are licensee and assistant caring for 5 children (2 infant and 3 preschool age). All adults working or living in the facility have fingerprint clearance and are associated. During the course of the investigation, interviews were conducted with licensee, parents, involved parties, and relevant documents were gathered. LPA did not observe licensee operating beyond the scope of the license and/or licensee operating over capacity. Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the above allegations are UNSUBSTANTIATED. After today’s visit, an exit interview was conducted with licensee, Angelica Sorto. A copy of this report was reviewed and provided to licensee. Upon receipt of this report, Licensee shall post the Notice of Site Visit. The report and the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain postings as required, will result in an immediate $100 civil penalty. This report is public and can be reviewed. Unsubstantiated Estimated Days of Completion:

State report

Jul 2022 Complaint 1 of 2 allegations substantiated

Complaint · July 1, 2022

California decided each allegation separately.

Substantiated

  • Licensee administered another child's medication to a child in care.

Unsubstantiated

  • Licensee hit day care child.

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

Substantiated

ALLEGATION(S): Licensee administered another child's medication to a child in care. INVESTIGATION FINDINGS: On July 7, 2022 at approximately 9:30am, Licensing Program Analyst (LPA) Tapia-Mandujano conducted an unannounced 10- day complaint inspection in response to the above allegations. LPA met with licensee, Angelica Sorto, and explained the purpose of the visit. Present during inspection included licensee and licensee's assistant caring for 6 children (1 infant, 3 preschoolers, and 2 school age). During the investigation complaint that was received by department on 6/20/22, LPA substantiated the above allegation and deficiency was cited on 6/27/22. During that investigation, it was determined that with verbal consent of parent, cough syrup was administered to C2. Refer to 9099 and 9099D dated 6/27/22 for more details. Exit interview conducted and report was reviewed with the licensee, Angelica Sorto. Substantiated Estimated Days of Completion:

Unsubstantiated

ALLEGATION(S): Licensee hit day care child. INVESTIGATION FINDINGS: On August 18th, 2022 at approximately 12:45pm, Licensing Program Analyst (LPA) Tapia-Mandujano conducted an unannounced, complaint investigation and met with licensee, Angelica Sorto regarding above allegation and explained the purpose of the visit. LPA and licensee toured the home for health and safety hazards. Complaint was received by the Department on 07/01/22. Present in the facility are licensee and assitant caring for 5 children (1 infant and 4 preschool age). All adults in the facility have fingerprint clearance. During the course of the investigation, interviews were conducted with licensee, parents, children, and relevant documents were gathered. Through inspection to the facility, LPA did not observe licensee hit day care children. Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the above allegations are UNSUBSTANTIATED. After today’s visit, an exit interview was conducted with licensee, Angelica Sorto. A copy of this report was reviewed and provided to licensee. Upon receipt of this report, Licensee shall post the Notice of Site Visit. The report and the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain postings as required, will result in an immediate $100 civil penalty. This report is public and can be reviewed. Unsubstantiated Estimated Days of Completion:

State report, July 7, 2022

State report, August 18, 2022

Jun 2022 Complaint Substantiated

Complaint · June 20, 2022

Substantiated · CCR 102423(a)(4) · Type B

102423(a)(4): ): Personal Rights: “Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following… infliction of pain…interference with medication or aids to physical functioning.” This requirement was not met as evidenced by: Based on interview, the licensee did not comply with the section cited above as there was honey syrup administered to C2 without written consent and licensee did put her finger in C2’s mouth to assist C2 with clearing his throat, which poses a potential health, safety or personal rights risk to persons in care.

Request Denied

State report

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(650) 384-6573

Area
East Palo Alto, 94303
License
414004621, active

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

The state’s licensing transparency data reports 4 complaint-related visit(s) to this facility, while 4 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=3, inconclusive=0, unsubstantiated=3, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked October 10, 2026.

Details

Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.