Pflugerville · Licensed center
Primrose School of Pflugerville at Falcon Pointe
- Large center, licensed for 240 children.
- A Primrose Schools franchise. The brand is owned by Roark Capital, a private-equity firm.
What the state has found
State record — Texas HHSC
- Last visit
- December 9, 2025
- On file
- 3 complaint investigations
- Most serious
- High —
A child was left unsupervised in the classroom while their class transitioned to the playground.
· December 9, 2025
Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.
Dec 2025 Complaint
Complaint · December 9, 2025
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
A child was left unsupervised in the classroom while their class transitioned to the playground.
Oct 2023 Complaint
Complaint · October 24, 2023
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
It was determined that a child was left unattended in the classroom for an unknown period of time. This was corrected when the caregiver found the child in the classroom.
May 2022 Complaint
Complaint · May 20, 2022
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.1203(4) - Responsibilities of Caregivers- Supervision of Children · High
Based on the information obtained from the self-report, it was determined a child was left unattended in the classroom for an unknown time.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Website
- primrosepflugerville.com
- Address
- 17721 Colorado Sand Dr
- License
- 1629051, active
Run Primrose School of Pflugerville at Falcon Pointe? Correct or add anything here, free.
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Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Details
- Phone, Address, License — Checked July 2026 childcare.hhs.texas.gov
- Website — Checked July 2026 primrosepflugerville.com
- Who runs it — Checked October 2026 primroseschools.com
- Who runs it — Checked October 2026 roarkcapital.com
The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com
Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.