North Burnet · Licensed center

Bright Horizons Family Center

What the state has found

This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.

Read every record and the state’s reports

State record — Texas HHSC

Last visit
February 3, 2025
On file
6 visits since July 2021 — all of them cited findings · 2 complaint investigations
Most serious
High — One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware. · January 27, 2025

Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.

Feb 2025 Licensing visit 1 finding

Licensing visit · February 3, 2025

746.5307(a) - Inspect Fire Extinguishers Monthly · Medium High

The fire extinguishers were not being inspected monthly.

State licensing record

Jan 2025 Licensing visit 9 findings

Licensing visit · January 27, 2025

746.5307(a) - Inspect Fire Extinguishers Monthly · Medium High

The fire extinguishers were not being inspected monthly.

746.605(12)(C) - Required Admission Information - Prescribed Medications; Long Term Use · Medium High

Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.

746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days · Medium

One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.

746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for · High

One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.

746.623(2)(D) - Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccine · Medium

Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.

746.3809 - Medication No Longer Used · Medium

One child's medication was out-of-date and expired July 2024.

746.4003(b) - First Aid Kit - Supplies Not Expired · Medium

Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.

746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner · Medium High

The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.

746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date · Medium High

One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.

State licensing record

Oct 2024 Complaint

Complaint · October 17, 2024

746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child · Medium High

A child was given a food that contains an allergen.

State licensing record

Sep 2024 Complaint

Complaint · September 6, 2024

Reported to the state by the program

Self-report is Texas HHSC’s own field on its complaint investigation record.

746.2805(1) - Prohibited Punishments - Corporal Punishment · High

A caregiver used prohibited punishment while re-directing a child.

State licensing record

May 2023 Licensing visit 1 finding

Licensing visit · May 1, 2023

746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met · Medium

Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.

State licensing record

Apr 2023 Licensing visit 2 findings

Licensing visit · April 13, 2023

746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met · Medium

One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.

746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR · Medium High

Current First aid/ CPR certification was not available to review for two of the 28 staff members.

State licensing record

May 2022 Licensing visit 4 findings

Licensing visit · May 6, 2022

745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High

The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.

746.4801 - Definition- What does Licensing mean by the term ?use zone?? · Medium Low

On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.

746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures · Medium High

The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.

746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional · Medium High

One child with a food allergy emergency plan did not contain the parent's signature on the plan.

State licensing record

Jul 2021 Licensing visit 1 finding

Licensing visit · July 6, 2021

746.901(7) - Required Personnel Records-Proof of DFPS background checks · No longer on the state’s site as of July 11, 2026

746.901(7) - Required Personnel Records-Proof of DFPS background checks

State licensing record

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, ratios and staff, and sick and biting policies aren’t on this page.

How they teach

Play-based

“Project & Play Based Immersive learning experiences that foster a joyful childhood, encourage relationship-building, and develop a foundation for future success.”

A day here

Hours
6:30 AM to 6:30 PM, 5 days a week, year round
Meals
On-site chef prepares three snacks and lunch daily, organic milk, fresh foods/whole grains
Updates for parents
My Bright Day™ mobile app
Schedule
Full-time and part-time (2-3 days/week) for Infant, Toddler, Twos, Preschool, Kinder Prep; Kindergarten full-time only

Details

5128337090

Website
brighthorizons.com
Address
2411 W Braker Ln
License
550239, active
Ages they serve
1 month - 7 years (periodically up through 8 years)
Chain
Bright Horizons
Owner
Public shareholders (NYSE: BFAM)

Run Bright Horizons Family Center? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

How they teach

State record

From Texas HHSC’s published reports, last checked October 10, 2026.

A day here

Details

Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov

Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.